Privacy Policy

Information We Collect

When you interact with this website, we may collect:

Personal Information

• Name
• Mobile number
• Email address
• City and State
• Information submitted through enquiry forms
• Appointment request details

Health-Related Information

You may voluntarily provide:

• Symptoms
• Medical history
• Diagnostic reports
• Cancer-related information
• Treatment-related queries

Health-related information is considered sensitive personal information and is handled with appropriate care and confidentiality.

How We Use Your Information

Information provided by you may be used for:

• Responding to enquiries
• Scheduling appointments
• Facilitating consultations
• Providing requested medical information
• Improving patient support services
• Website administration and security
• Compliance with legal obligations

We collect only information reasonably necessary to provide the requested services and patient support.

Consent

By submitting information through this website, you voluntarily consent to the collection and processing of your information for the purposes described in this Privacy Policy.

You may withdraw your consent at any time by contacting us using the details provided below, subject to applicable legal and medical record retention requirements.

Information Sharing

We do not sell, rent, trade or commercially disclose your personal information.

Information may only be shared:

• With authorized healthcare professionals involved in your care
• When required by law, court order or regulatory authority
• With service providers supporting website operations under confidentiality obligations
• To protect patient safety or legal rights where permitted by law

Any sharing of information is limited to legitimate healthcare, administrative or legal purposes.

Data Security

Reasonable technical, administrative and organizational safeguards are implemented to protect personal information against:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure

While every effort is made to secure information, no website or internet transmission can be guaranteed to be completely secure. Users submit information at their own discretion.

Data Retention

Personal information will be retained only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Respond to patient enquiries
• Comply with legal, regulatory and healthcare obligations
• Maintain appropriate records where required

Information no longer required may be securely deleted or anonymized in accordance with applicable laws.

Your Rights

Subject to applicable Indian laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Updating of information
• Withdrawal of consent
• Deletion of information where legally permissible

Requests will be processed within a reasonable period and subject to legal and medical record requirements.

Cookies and Analytics

This website may use cookies, analytics tools and similar technologies to:

• Improve website performance
• Understand visitor behavior
• Enhance user experience
• Measure website effectiveness

Users may manage cookie preferences through their browser settings.

Third-Party Links

This website may contain links to external websites for educational or informational purposes.

Dr Keshav Garg is not responsible for the privacy practices, content or security of third-party websites. Users should review the privacy policies of external websites independently.

Children’s Privacy

This website is not intended to knowingly collect information directly from children without appropriate parental or guardian involvement.

Where required by law, parental or guardian consent may be necessary before processing personal information relating to minors.

Medical Information Disclaimer

Information submitted through this website does not establish a doctor-patient relationship.

Website content is intended for educational and informational purposes only and should not be considered medical advice, diagnosis or treatment. Individual medical recommendations require consultation with a qualified healthcare professional.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements, healthcare practices, website functionality or privacy standards.

Users are encouraged to review this page periodically for updates.

Contact Information

For questions regarding this Privacy Policy, data requests or privacy-related concerns, please contact:

Dr. Keshav Garg
DM Medical Oncology
Cancer Specialist